Pet Clinic Front Desk & Scheduling Specialist
Listed on 2026-05-28
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Admin Assistant
Benefits:
Employee discounts
Health insurance
Paid time off
Benefits/Perks
Discounts for your pets
Career Advancement Opportunities
Competitive Compensation
Fun Working Environment
Interact with Pets and Clients
Job Summary Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that the clinic is a welcoming place.
Responsibilities
Greet owners as they arrive
Check in animal patients for their appointments
Collect and confirm pet and owner information
Answer phones
Schedule, confirm, and cancel appointments
Process payments
Other administrative duties, as assigned
Sending and receiving faxes, emails and daily front desk operations
Use Cornerstone software
Strong communication with day practice and emergency medicine
Qualifications
Excellent customer service skills
Effective communication with clients and coworkers
Comfortable working with a variety of animals
Proficient in Microsoft Office, scheduling software, and other technology
At least 1 year of veterinary customer service experience
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