Ticket Agent - VISUAL AND Performing ARTS CENTER

Ticket Agent – Visual and Performing Arts Center

Provide ticketing services for VPAC events, including ticket sales, customer service, ADA seating coordination, and resolution of patron ticketing needs. Support efficient box office operations and a positive guest experience.

Education / Certification: High School Diploma or GED (preferred)

Special Knowledge /

Skills:

• Strong customer service and communication skills
• Ability to operate computer systems and POS/ticketing software
• Knowledge of seating layouts and ticketing processes
• Understanding of ADA ticketing practices (preferred)

Experience:

• Experience in ticketing, cashiering, or customer service (preferred)

Position Type: Part-Time
Pay: $13.00 per hour

Final date to receive applications: July 1, 2026, 11:59 PM CST

Ticketing Operations:

• Sell and process tickets using POS/ticketing systems
• Handle cash, credit, and electronic transactions accurately
• Maintain accurate ticketing and financial records

Customer Service:

• Assist patrons with ticket purchases, exchanges, and inquiries
• Provide information on events, seating, and policies
• Resolve customer concerns or escalate as needed

ADA & Accessibility Support:

• Assist patrons with accessible seating requests
• Ensure equal access to ticket purchasing and accommodations
• Coordinate ADA seating and communicate needs to event staff

Pre-Event & Event Support:

• Contact patrons prior to events regarding ticketing needs when required
• Assist with will‑call and ticket distribution
• Support ticket scanning or entry processes as needed

Event Coordination:

• Work closely with ushers and event staff to support seating and access
• Maintain awareness of event schedules and venue policies

Additional Duties:

• Maintain cleanliness and organization of box office area
• Assist with reporting or administrative tasks as needed
• Perform other duties as assigned

Tools / Equipment Used: Computers, POS systems, ticket scanners

Physical Demands: Sitting and standing for extended periods; frequent hand and wrist movement (typing, scanning)

Environment: Box office setting; high‑volume event environment

Mental Demands: Work with frequent interruptions; maintain accuracy and composure under stress

• Approved VPAC uniform or business casual attire
• Black pants
• Closed‑toe shoes

• Citizenship, residency, or work visa required

• Human Resources
• Email: