Manufacturing Training Coordinator

Description

We are ERock!

ERock is a leader and innovator in distributed energy. ERock has responded to long-term trends in electricity by becoming the first smart-grid supplier to US energy consumers. The company installs, operates, and integrates its highly flexible, low-cost, and quick-response distributed generation to increase reliability and stability, reduce costs and decrease carbon footprint.

At ERock, our backup generators ensure that customers will never be without power, allowing their business to operate normally when there is an outage in the area. Our innovative approach provides customers with highly reliable, ultra-clean backup generation at a fraction of the cost of traditional backup solutions. We seek those who share our commitment to customer service, innovation, and ingenuity.

The Manufacturing Training Coordinator is a site-based learning and development role responsible for developing, coordinating, and maintaining training programs that support the onboarding, development, and qualification of production technicians at the assigned manufacturing facility.

The role reports to Manufacturing leadership and works in close functional partnership with the Director of Training to ensure site training programs align with ERock’s enterprise Talent Development governance, standards, systems, and methodologies. The position also works closely with ERock’s Instructional Designer and Technical Writer to support development of training content, documentation, and learning resources.

This role does not require the individual to enter the position as a technical expert in production technician work or facility operations. Success depends on the ability to understand performance requirements, work effectively with qualified subject matter experts, and translate technical and operational information into structured, effective, and scalable training and qualification programs. Technical standards and qualification decisions remain the responsibility of designated subject matter experts and authorized evaluators.

• Develop and maintain structured onboarding, training, and qualification programs for production technicians in alignment with Manufacturing needs and ERock Talent Development standards.
• Conduct training needs analyses and support development of competency models, learning paths, curricula, qualification cards, assessments, and related training requirements.
• Partner with Manufacturing leaders, supervisors, technicians, and subject matter experts to identify performance expectations, capture technical knowledge, and define training and qualification needs.
• Work closely with ERock’s Instructional Designer and Technical Writer to develop and maintain training content, job aids, learner and facilitator materials, assessments, procedures, work instructions, and other supporting resources.
• Coordinate the review, validation, approval, implementation, and revision of training materials to ensure content remains accurate, current, practical, and aligned with applicable standards.
• Coordinate production technician onboarding, training assignments, qualification activities, and completion requirements across applicable teams and shifts.
• Maintain accurate training and qualification records, track employee progress, identify gaps or risks, and provide status updates and recommendations to Manufacturing and Talent Development leaders.
• Support the identification and development of qualified site trainers, mentors, and evaluators, including coordination of train-the-trainer activities and consistent use of approved training and qualification methods.
• Evaluate training effectiveness using learner performance, stakeholder feedback, observations, completion data,…