Front Desk Receptionist

Job Description

At Magnolia Dermatology, we are dedicated to providing exceptional dermatological care in a compassionate and professional environment. We value our team and are committed to excellence in patient service. We are currently seeking a Front Desk Receptionist with a background in a medical setting to be the welcoming face of our practice.

The Front Desk Receptionist is the first point of contact for our patients. You will manage appointments, handle patient inquiries, and provide administrative support to ensure smooth clinic operations. A professional demeanor, excellent communication skills, and a commitment to patient care are essential.

• Greet and check-in patients in a friendly and courteous manner.
• Schedule appointments and manage the appointment calendar.
• Verification of insurance benefits and prior authorizations.
• Answer and route phone calls and respond to patient inquiries.
• Verify patient information and update records accurately.
• Assist with billing and insurance processing as needed.
• Collaborate with clinical staff to ensure seamless patient care.
• Maintain a clean and organized reception area.
• Process payments using a point-of-sale (POS) system and accurately inputting into patient management system (PMS).

• Must have experience working in a medical environment (e.g., clinic, hospital, or medical office).
• Experience in dermatology is a plus.
• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficiency in using office software and electronic health record (EHR) systems.
• High school diploma or equivalent.

• Opportunities for professional growth and development.
• Health Benefits package.
• Paid time off and holidays.
• Employee discounts on treatments and skincare products.
• A supportive and collaborative work environment.
• The chance to be part of a leading dermatology practice.

If you are passionate about providing excellent patient service and have the required experience, we encourage you to apply.