Program Supervisor

Overview

D&S Community Services
, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

Position Type: Full-time, non-exempt, hourly supervisor role.

Scope of Role: Supervises a single program or unit within a program, typically supporting 4-8 individuals in residential settings or 10-15 individuals in periodic, vocational or day programs. Duties are split between the provision of direct support, professional or program activities and supervision.

Key Responsibilities:

• Supervise Direct Support Professionals
• Oversee the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the physical environment.
• Generally works 8 to 16 flexible hours per week in a supervisory capacity; and provides direct support for the remaining hours.

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.

• Direct Support: Works regularly scheduled shifts as a direct support professional (see DSP position description).
• Records: Documents as required; reviews individual records, billing and other program documentation routinely for accuracy and completion on a daily basis.
• Program Planning: Assists the Program Director in development of individual program plans; trains and monitors implementation of plans each day across all shifts.
• Team Meetings: Attends and assists with routine progress meetings.
• Compliance: Assists the Program Director in maintaining licensing compliance for program services and supports; implements Sevita compliance plan; manages individual rights implementation.
• Management of Individuals’ Assets: When assigned, assures safety of individual’s funds and property; monitors spending and reconciles individual’s financial accounts monthly.
• Incidents: Completes or assists DSPs in documenting incident reports; submits initial incident reports to the Program Director.
• Billing and Utilization: Compiles or accumulates census or attendance information; reviews data and attests to accuracy; submits accurate data to the Program Director or appropriate billing authority.

• General Health Care: Monitors health of persons being served; documents; communicates with medical professionals as appropriate; implements preventive strategies to limit illness and serious incidents; reviews and monitors documentation across all shifts.
• Appointments: Schedules or assists in scheduling health care appointments; may accompany individuals to appointments; may assist with communication; documents visits; oversees follow through of orders; communicates results as appropriate with families, guardians, case managers, day programs or others.
• Medications: When applicable, administers or supports self-administration of medication and documents delivery of medications and treatments; reviews all other medication documentation for accuracy and completeness, daily or weekly as required; reviews medication errors with employees; communicates medication changes and provides training across all shifts; maintains appropriate security of medications and supplies.
• Medical Supplies and Equipment: Purchases and maintains medical supplies and equipment in consultation with Program Director; communicates with employees and may assist with training on proper use.
• Dietary planning: Develops menus based on diets, preferences, and occasions, and with the exception of some in-home services, purchases or oversees purchasing of food and supplies in accordance with planned menus and individual choice or need; directs and monitors food service, consistent with individual plans.

• Communications: Maintains productive and professional relations with individuals,…