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Voice Engineer - Cypress, TX
Job in
Cypress, Harris County, Texas, 77410, USA
Listed on 2026-01-11
Listing for:
Georgia IT, Inc.
Full Time
position Listed on 2026-01-11
Job specializations:
-
IT/Tech
Systems Engineer, Network Engineer
Job Description & How to Apply Below
Account Manager | IT Talent Acquisition Specialist | Team Lead
Work Location:
Cypress, Texas.
Rate: DOE.
Key Responsibilities- Design, implement, and support LAN/WAN/WLAN across multi-site and cloud environments.
- Configure and administer Cisco FTD, Cisco ISE, Meraki, Catalyst, and Nexus.
- Manage Fortinet Forti Gate policies (NAT, VPN, ACLs) and network segmentation.
- Operate Cisco Wireless Controllers and optimize enterprise Wi‑Fi.
- Support Cisco voice (CUCM/Call Manager on‑prem), SIP trunks/SBCs, QoS, and dial plan changes.
- Integrate/manage cloud UCaaS (e.g., Webex Calling, Teams Phone, Ring Central) and Contact Center (UCCX/UCCE/Webex CC).
- Troubleshoot performance and incidents; maintain diagrams, runbooks, and change records.
- Plan/execute upgrades, patches, and lifecycle refreshes with minimal downtime.
- Cisco: FTD, Meraki (switching), Catalyst, Nexus, Wireless Controllers, ISE, CUCM (on‑prem Call Manager), VoIP/Voice, SIP, QoS.
- UC/CC:
Cloud UCaaS platforms and Contact Center (UCCX/UCCE/Webex CC preferred). - Juniper:
Wireless/switching administration (operations, upgrades, tuning). - Environments:
Cloud and on‑prem networking; routing/switching, HA/DR, monitoring/observability.
- Mid-Senior level
- Contract
- Information Technology and Business Development
- IT Services and IT Consulting and IT System Training and Support
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