Store Manager; Hwy

About the Role

Crumbl Cookies is looking to hire a Store Manager to join their team!

• Successfully managing all aspects of store business operations.
• Ensure the 3 C's of Crumbl are met:
  Cookie Quality, Customer Service, and Cleanliness.
• Ensure we never run out of cookies, that cookies are dressed and prepared properly, and that every customer leaves the store with a big smile!
• Order ingredients and other supplies for the store.
• Maintain and create weekly schedule.
• Maintaining knowledge and skills for baker and driver positions and fills in as necessary.
• Hiring, training, motivating, and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient techniques and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.