Assistant Community Manager

Culture Index Survey

Before applying, please complete our brief Culture Index survey. This helps us understand how you work best and ensures alignment with the role and our culture.

At The Morgan Group, we are more than our 70+ multifamily properties – we are a community built on people. We are committed to treating everyone with respect and dignity and fostering an inclusive environment where every idea, perspective, and contribution is valued.

• We are Self‑Starters:
  In it to win it, we take initiative, and we are accountable.
• One Morgan:
  We are team players, inclusive, and keep drama out of the workplace.
• We Get it Done:
  We are reliable, effective, and deliver results.
• Raise the Bar:
  We seek excellence, learn from mistakes, and uphold high standards.
• Keep on Truckin:
  We embrace challenges, stay optimistic, remain resilient, and stay level‑headed.
• Reputation is Earned Daily:
  We do the right thing, act with honesty and integrity, and make good decisions.

• Advancement opportunities
• Training
• Low‑cost Medical, Dental, Vision
• Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care)
• Health Savings Account
• Voluntary Life Insurance
• Long‑Term Disability Insurance
• Company Paid Life Insurance
• Company Paid Short‑Term Disability Insurance
• 401K (Traditional & Roth) with Company Match
• Employee Assistance Program
• Paid Time Off plans including:
  • Vacation
  • Sick
  • Floating Holiday
  • Bereavement Leave
  • Holiday Schedule
• Referral Bonus Program
• Leasing commissions, Renewal commissions, and Quarterly Bonus Program

Joining Morgan Group offers more than a job – it’s an opportunity to learn, grow, and build a career you’re proud of across property management, maintenance, construction, and development.

• Assist the Community Manager with day‑to‑day operations, ensuring professionalism and high standards.
  • Follow MORGAN’s Leasing, Marketing, Management, Ops, Maintenance, and Emergency Procedures manuals and the Team Member Handbook.
  • Operate the office professionally and keep it well‑staffed.
  • Maintain confidential resident and office files securely.
  • Coordinate with the Maintenance Supervisor and team on service requests and cleanliness.
  • Safeguard and accurately deposit all community monies.
  • Supervise the leasing team in the Community Manager’s absence.
  • Complete all required training.
• Maintain excellent resident relations.
  • Address resident comments and complaints promptly.
  • Ensure all team members are professional and friendly, complying with non‑fraternization standards.
  • Prepare move‑in paperwork, keys, and remotes.
  • Inspect make‑ready apartments before move‑in.
  • Support the resident renewal program.
  • Create a sense of community among residents.
• Assist in managing service teams.
  • Monitor timely completion of service requests.
  • Inspect market‑ready apartments for quick turn‑around.
  • Track utility bills and notify Management of discrepancies.
• Handle bookkeeping and rental collection.
  • Submit payables to accounting.
  • Assist in monthly financial reporting.
  • Collect rent per lease agreements.
  • Enforce community policies and manage violations.
  • Assess move‑out conditions and procure final statements.
  • Charge fees and send to collection when appropriate.
  • Enforce Fair Housing and ADA compliance.
• Support marketing efforts.
  • Understand the local market and competitive landscape.
  • Supervise leasing team tours and closing techniques.
  • Track lead follow‑ups and ensure fair‑housing compliance.
• Perform additional duties as required.
• Work overtime as necessary to meet customer service standards.

Other tasks as assigned by your supervisor, not listed as essential.

• Will need to be on feet 33%–100% of the time.
• Will need to bend, stoop, squat, kneel, climb stairs, push or pull, and reach frequently.
• Lifting/carrying:
  Over 50 lbs (rare), 10–25 lbs (occasional), < 10 lbs (frequent).

• Read and review reports and computer screens consistently.
• See small details frequently.
• See beyond arm’s reach occasionally.

• Communicate with residents, staff, vendors, and corporate by phone, in person, and written.
• Read…