Store Manager, Retail & Store Manager

As a Store Manager, you and the team you lead will be the first face of the brand for growing families. You will guide customers through our product line, foster an inclusive environment, and play an integral role in the success of the store.

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit.
• Execute company’s direction on merchandising and operations; manage payroll and budgets.
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results.
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available.
• Reduce loss through a consistent level of customer service, education, and operational controls.

• A positive and solutions‑oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• Minimum of 3 years of retail or related management experience leading direct reports.
• A high school diploma or GED.

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.

• Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life.
• Benefits and perks that make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more.
• Advance You Program, which helps earn a GED or a bachelor's degree tuition‑free or learn English as a second language.
• Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more.
• The opportunity to build skills and grow as an individual. We provide professional and personal development to help shape your career.
• Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a short while or a long‑term career, you will grow at Carter’s.
• Additional great benefits here.

Carter’s is an Equal Opportunity and affirmative action employer. (Minority/Female/Disability/Veteran).