Production Coordinator

Who We Are

Brand Junkie is a full‑service branding and merchandising partner. From concept to delivery, we design, customize, and fulfill in‑house - offering creative design, branding compliance, production, e‑commerce store management, and distribution all under one roof. Our focus on quality, precision, and speed ensures every product makes an impact.

• Embracing today’s brand‑centric buyer and delivering products that inspire lasting connections.
• Upholding strict branding compliance to protect and elevate the brands we represent.
• Offering end‑to‑end service—from design and personalization to hosting, fulfillment, and marketing.

Connecting people & brands // Moving hearts & minds

We partner with some of the most coveted brands in the world to deliver promotional items that create genuine “brand love” for our clients and their audiences.

We’re a team of creators, problem‑solvers, and doers who thrive on collaboration, hustle, and results. Every day brings new challenges, fresh ideas, and opportunities to push boundaries. At Brand Junkie, we set the standard, and we have fun doing it.

The Production Coordinator is responsible for preparing, scheduling, staging, and tracking orders through Brand Junkie’s decoration operations. This role maintains the production schedule up to two weeks in advance, prepares the files and information operators need to complete each job, and physically moves orders into staging at the appropriate machines. The Production Coordinator also updates order status in company systems and completes daily machine‑level production reporting to maintain accurate production and costing records.

• Identifies production‑ready orders and schedules work up to two weeks in advance based on required completion dates, machine availability, and established production priorities.
• Identifies rush orders, capacity concerns, and scheduling conflicts and recommends potential schedule or workflow adjustments to production leadership for approval.
• Assigns scheduled orders to the appropriate embroidery or screen print machines and adjusts assignments as production needs change.
• Physically moves orders and products into the appropriate production staging areas so work is ready for operators according to the established schedule
• Reviews released orders to verify required production information, artwork, and decoration instructions are available before the order is staged for production
• Saves, organizes, and makes available the appropriate production files, including embroidery and other decoration files, so operators have the information needed to complete each order
• Coordinates with Order Processing or the Production Art team when production information, files, colors, or decoration instructions are missing or require clarification
• Updates order status, production location, and applicable production information in Acumatica and other company systems as work moves through production
• Monitors scheduled work throughout the day and updates production status based on actual progress and completed work
• Coordinates the movement of orders between production areas when an order requires more than one decoration process
• Records production damages or exceptions and coordinates with Inventory Control and Order Processing when replacement product is required
• Completes daily production reporting showing work completed by machine and other required production details to support Finance review and production costing
• Maintains organized production records and digital files so current and completed production information can be readily accessed
• Monitors production supplies and communicates replenishment needs as necessary
• Provides hands‑on production support,…