Crew Member, Retail

Job in Cypress, Harris County, Texas, 77410, USA

Listing for: Torsap Thai Kitchen

Full Time position
Listed on 2026-06-02

Job specializations:

Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail Sales, Cashier

Salary/Wage Range or Industry Benchmark: 28000 - 35000 USD Yearly USD 28000.00 35000.00 YEAR

JOB SUMMARY:

Responsible for providing excellent customer service, preparing products, restocking inventory, accepting payments, making change, and performing general cleaning duties in the retail store. Will receive training in customer service techniques, sales suggestions, cleaning/health standards, and general retail store procedures.

ESSENTIAL FUNCTIONS

Provide integrity, honesty and knowledge that promotes the culture, values and purpose of Kilwins Brand.

Engage and connect with every customer by providing excellent customer service and brand knowledge.

Answer customer questions and make sales suggestions.

Answer the phone and take phone orders.

Be able to provide knowledge of Kilwins history and products.

Perform general cleaning duties.

Follow proper opening and closing procedures.

Effectively operate point of sale system (cash register).

Merchandise and maintain displays according to Kilwins Brand Standards.

Prepare/make waffle cones.

Create and serve quality chocolates, fudge, and ice cream for others to enjoy.

Have fun.

KNOWLEDGE, SKILLS, AND ABILITIES

Ability to operate transactions in an accurate manner.

Ability to communicate effectively and work well with others.

Must be customer service oriented with outstanding personality and manners.

Ability to follow directions/instructions.

EDUCATION AND EXPERIENCE

Previous sales experience is helpful, but not necessary.

PHYSICAL REQUISITES/WORK ENVIRONMENT

Must be able to lift 40 pounds.

Must be able to stand for long periods of time.

OTHER DUTIES

Please note this job description is not intended to cover a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Individuals may perform other duties as assigned including working in other areas to cover absences or to equalize peak work periods or otherwise balance the workload.

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