Strategic Customer & Retention Manager
Job in
Cypress, Harris County, Texas, 77410, USA
Listed on 2026-07-20
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-20
Job specializations:
-
Sales
Customer Success Mgr./ CSM, Account Manager, Client Relationship Manager
Job Description & How to Apply Below
Jobtailor is seeking an experienced Customer Success professional to own a portfolio of named and scaled accounts and drive Net Revenue Retention through retention, expansion, and renewals.
You will develop strategic success plans, implement scalable lifecycle programs, and partner with Sales to identify upsell opportunities while mitigating churn. Strong communication and data-driven decision making are essential.
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