Supplemental Security Officer II

Job Summary

Position responsible for assisting with protecting, securing, and promoting safety and security at a Memorial Hermann Hospital campus.

Responsibilities include overseeing security operations, monitoring assigned areas, controlling access, responding to incidents, administering visitor passes, maintaining equipment, and supporting staff and patient safety.

Education: High School Diploma or GED.

Licenses/Certifications: Must be licensed as a Commissioned Security Officer by the Texas Department of Public Safety Private Security Bureau (or obtain within 90 days of hire). Possession of a valid driver’s license (and Texas driver’s license within 90 days if out of state). Must be certified in Heartsaver CPR or Heartcode CPR BLS by the American Heart Association (or obtain within 90 days of hire).

Experience / Knowledge /

Skills:

• Age Requirement:
  Must be at least 21 years of age.
• Minimum of one (1) year security related experience required.
• Healthcare experience preferred.
• Must be able to understand the English language and communicate it effectively in both verbal and written form. Proficiency in the use of computers is required.

• Monitors assigned areas in a manner assuring maximum visibility of the security presence; post in assigned area or conduct patrols in vehicle or on foot to ensure security of all designated areas and access points.
• Controls vehicular access to buildings and parking area; identify and report all fire and safety hazards, suspicious activities, or breaches of security.
• Controls access of areas and of materials by administering and enforcing building visitor and materials pass programs; follow hospital, building management, and departmental policies and procedures; post orders and comply with job requirements at all times.
• Responds to all security and emergency situations as dispatched or assigned; assists patients, visitors, and staff by answering questions and providing escorts, directions, and vehicle assistance.
• Completes and submits required Security Reports and activity logs within assigned shift; properly operates and cares for Security equipment; maintains knowledge of locations and operation of emergency systems and equipment.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies and procedures within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences; models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.