Dispatcher - Transportation

Qualifications

• Must have a clear and valid Texas commercial driver’s license with Passenger (P) and School Bus (S) endorsements.
• Must be at least 18 years of age.
• Ability to work under pressure and prioritize effectively while maintaining composure and responding in an appropriate manner where customer service skills are evident.
• Effective and professional telephone, radio, and communication skills.
• Ability to give and receive both written and verbal instructions effectively and professionally.
• Ability to read and understand documents including state/federal laws, district policy, and department procedures.
• Ability to pass alcohol and drug tests, and annual physical.
• Proficient skills in operating a personal computer, including Microsoft Office applications.
• Minimum of two (2) years’ experience as a certified school bus driver preferred.

• Must have a clear and valid Texas commercial driver’s license with Passenger (P) and School Bus (S) endorsements.
• Must be at least 18 years of age.
• Ability to work under pressure and prioritize effectively while maintaining composure and responding in an appropriate manner where customer service skills are evident.
• Effective and professional telephone, radio, and communication skills.
• Ability to give and receive both written and verbal instructions effectively and professionally.
• Ability to read and understand documents including state/federal laws, district policy, and department procedures.
• Ability to pass alcohol and drug tests, and annual physical.
• Proficient map reading skills.
• Proficient skills in operating a personal computer, including Microsoft Office applications.
• Minimum of two (2) years’ experience as a certified school bus driver preferred.

230 days

$18.28/HS7

Salary (based on verifiable job-related experience) as set by the Board of Trustees for the school year.

• Interact and communicate (verbally and written) in a professional manner with all District/department personnel and community members to ensure a positive customer experience.
• Open building and prepare for the daily operations (opening shift).
• Receive and record driver and attendant absence calls.
• Assign substitute drivers and attendants to route and position vacancies.
• Answer, record, and properly route internal and external telephone calls.
• Monitor and respond to two-way radio/GPS communications; assist off-route/lost drivers using GPS and mapping software.
• Monitor, record, and respond appropriately to emergency calls and situations.
• Assist the Operations Supervisor with the field trip selection process; post, and/or assign emergency trips as needed;
  Coordinate with field trip data management specialist as needed.
• Coordinate/communicate with sponsors, drivers, and attendants all necessary field trip information as needed prior to field trip date;
  Email sponsors per procedures.
• Record, copy, file, and distribute route information, instructions, bulletins, notices, memos, and messages to drivers and attendants as directed.
• Responsible for weekend on-call of all field trip drivers, coaches, caravans, and rental fleet. Also, weekend communication with trip sponsor, shop technician and CFPD as necessary.
• Maintain all required physical and computerized logs, worksheets, files, and reports related to dispatch operations.
• Organize vehicle key boards and mailboxes for department hourly employees as directed.
• Assist administrators with inclement weather/school closure procedures and communications as needed.
• Perform bus driving duties as required.
• Regular and reliable attendance is an essential job function.

Mental Demands/Physical Demands/Environmental Factors:

Maintain emotional control under stress. Clear speech. Work with frequent interruptions. Sit for prolonged periods of time. Early and late shift work with possible irregular and prolonged hours.