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Technical Support Specialist Security Clearance

Job in Dahlgren, King George County, Virginia, 22448, USA
Listing for: Cornerstone Defense
Full Time position
Listed on 2026-06-12
Job specializations:
  • IT/Tech
    Cybersecurity, IT Support, Network Security, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Technical Support Specialist with Security Clearance

Title

Technical Support Specialist

Location

Dahlgren, VA

Clearance

Active Secret Clearance required to apply.

Company Overview

Cornerstone Defense is the Employer of Choice within the Intelligence, Defense, and Space communities of the U.S. Government. Our focus on improving employee work/life experience and providing end‑to‑end solutions to national security challenges makes us a unique partner for professionals seeking professional growth and support.

Benefits Overview
  • Medical, Dental and Vision Plans
  • Generous PTO Policy
  • 401(k)
  • HSA and FSA options
  • Life and Disability Insurance
  • Tuition Reimbursement and Training
  • Perks at Work Discount Program
  • Referral Program
  • Leads Generation Program
  • College America 529
  • Fitness Reimbursement Program
  • Travel Assistance
  • Norton Lifelock Benefit Solutions
  • Life Planning Financial & Legal Services *
Qualifications
  • Two (2) years of related IT/Help Desk Support experience
Technical Proficiency
  • Networking concepts, protocols, and security methodologies
  • System performance and availability monitoring
  • Network access, identity, and access management (e.g., PKI)
  • Remote access technologies
  • Systems administration concepts
  • Common network tools (ping, trace route, nslookup)
  • Electronic device functionality (computers, network components, peripherals)
  • OS command line execution (ipconfig, netstat)
  • Cloud computing service/deployment models (SaaS, IaaS, PaaS)
  • Network protocols (TCP/IP, DHCP, DNS)
Security Awareness
  • Cybersecurity principles, threats, and vulnerabilities
  • National/international cybersecurity laws, regulations, and ethics
  • Organizational IT security policies (account management, access control)
  • Data security standards (PII, PCI, PHI)
  • Information classification, compromise procedures, and incident management processes
Support & Service Delivery
  • Risk management (assessment and mitigation)
  • Incident data analysis and trend identification
  • Service desk best practices
  • Customer service and communication skills
  • Technical training development and delivery
  • Incident tracking and solution database management
  • Trouble ticketing system utilization (incident, problem, event documentation)
  • SOP development and maintenance
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