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Navy IT Help Desk Specialist - Secret Clearance
Job in
Dahlgren, King George County, Virginia, 22448, USA
Listed on 2026-09-01
Listing for:
Astrion
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Astrion seeks a Customer Technical Support Specialist (Help Desk) to join our team in Dahlgren, Virginia. This full-time role provides frontline IT support for US Navy enterprise IT operations, resolving hardware, software, account, and network-access issues while documenting incidents to resolution.
You will use enterprise ticketing systems (BMC Remedy or Service Now), perform initial troubleshooting, escalate complex issues, and contribute to knowledge-base articles.
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