Audio Visual; AV) Event Support Coordinator

• Job Title:
  
  Audio Visual (AV) Event Support Coordinator
• Location:
  
  UNG - Gainesville
• Regular/Temporary:
  Regular
• Full/Part Time:
  Full-Time
• Job

Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of over 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society.

Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university's signature leadership programs is its 800-member Corps of Cadets on UNG's Dahlonega Campus.

The University of North Georgia is accepting applications for an Audio Visual (AV) Event Support Coordinator. This position is a member of Audio Visual Event Services (AVES is a department within Event Venue Operations) responsible for providing audio/visual support for events such as live sound, projection, video production including recording/streaming, and general AV assistance for University and community events primarily on the GVL and OCN campuses, but also supporting large events on other campuses.

Provides training for faculty, staff, and students on AV infrastructure equipment and software. Works with the Video Communications Manager in AVES to assist with video broadcast, streaming, and teleconferencing in GVL and OCN. Maintains accurate inventory of equipment in GVL and requests additional equipment as needed. This position requires occasional evening and/or weekend hours. It will also require travel to all campuses and off-campus destinations requiring audio/visual support.

This Position will manage AVES student workers across all campuses and designs training materials for new workers. The AVES Coordinator will report to the Director of AVES.

• Provide support for live events to include concerts, major performances, conferences, lectures, graduations, convocations, athletics, etc. for University, Continuing Education, and Public Service events. The scope of the work will include planning, setup, teardown, operation, and maintenance of equipment as needed. Ensure events meet ADA and University adaptability standards and policies. Assist other members of AVES for large-scale events on all campuses and organize student worker schedules and travel documents for work on other campuses as needed.
• Maintain accurate AVES events schedule and make sure appropriate equipment is in place, support staff are coordinated, and internal/external communication has taken place well before an event occurs. Establish and review communications guidelines with student workers and delegate events to them via the calendar.
• Manage student workers for AVES, including training on AV equipment, managing event calendar, and supporting events both independently and as part of a larger team. Trains student workers on client communication and customer service. Designs AV training materials for student worker team, manages their schedules, and approves timecards.
• Provide exceptional customer service to internal and external constituents via phone, email, or in-person, as needed, pertaining to equipment and services available to meet audio/visual support requests.
• Maintain currency of skills through training and continual study, including ADA compliance in regards to AV for events.
• Perform other duties as assigned.

• Knowledge…