Trattoria di Montaluce - Front of House

Job description:

We are seeking enthusiastic and dedicated Front of House Staff to join our dynamic team here at Trattoria di Montaluce. As a vital part of our establishment, you will be the first point of contact for our guests, ensuring they receive exceptional service and a warm welcome. This role requires excellent communication skills, a friendly demeanor, and the ability to thrive in a fast-paced environment.

If you are passionate about providing outstanding customer experiences.

• Greet and welcome guests as they arrive, providing a friendly and inviting atmosphere.
• Manage reservations and seating arrangements efficiently.
• Assist guests with inquiries about the menu, specials, and services offered.
• Ensure cleanliness and organization of the front-of-house area.
• Collaborate with kitchen and bar staff to ensure smooth service flow.
• Handle guest complaints or concerns with professionalism and empathy.
• Process payments accurately and efficiently while maintaining cash handling procedures.
• Maintain knowledge of menu items, including ingredients and preparation methods.

• Strong interpersonal and communication skills to interact effectively with guests and team members.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Excellent organizational skills to manage multiple tasks simultaneously.
• A positive attitude with a commitment to providing exceptional customer service.
• Previous experience in a hospitality or customer service role is preferred but not required.
• Basic math skills for handling transactions accurately.

Join our team and contribute to creating memorable experiences for our guests!

• Opportunities for advancement
• Paid training