Pro Experience Lead: Store Ops & Service Excellence
Job in
Dahlonega, Lumpkin County, Georgia, 30597, USA
Listed on 2026-08-22
Listing for:
The Home Depot
Full Time
position Listed on 2026-08-22
Job specializations:
-
Retail
Retail & Store Manager, Retail Associate/ Customer Service
Job Description & How to Apply Below
The Home Depot in Dahlonega, GA seeks a Pro Experience Manager (Pro XM) to lead store standards for customer service, department readiness, and operational processes. The role partners with the in-store Pro team to drive Pro Xtra signups, loyalty, and timely deliveries, while ensuring a smooth, accurate customer experience.
As a member of the store leadership, you will coach associates on safety, policies, and service, manage MOD responsibilities per SOPs, and collaborate with Store Leaders and
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