Case Manager

Overview

Are you the orchestrator of order in a fast-paced legal setting, adept at maintaining the harmony between demanding case management tasks and client-focused services?

Do you seamlessly transition from managing complex legal schedules to handling high-volume client intakes, all while upholding a professional demeanor?

Is your meticulous approach to administrative tasks complemented by a deep commitment to client care and service?

Final question:
When faced with a challenge, do you get excited or run away?

IMPORTANT: TO APPLY

If you have any questions, please email  only.

Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.

• To Apply:
  
  Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.

RECRUITERS DO NOT CONTACT

Based in Dallas, Georgia, Lonati Law Firm excels in personal injury law, blending over 30 years of experience with a personal touch that treats each client like family. We are dedicated to securing maximum compensation for accident victims, earning trust and reliability through our client-first approach. Founded by the Lonati family, our firm is known for its successful outcomes and deep commitment to justice and client well-being.

As a Case Manager at Lonati Law Firm, you go beyond traditional legal tasks, directly impacting our clients' lives. You'll provide both legal support and emotional care, ensuring our clients feel understood and supported. Your work is crucial, influencing not just case outcomes but also providing a source of strength and hope.

Our mission is to challenge the insurance industry norms and support over 1,000 injured individuals in the next five years. We uphold values of honesty, accountability, results-driven actions, consistency, attention to detail, and creative problem-solving. As part of our team, you'll drive our mission with dedication, making a real difference in the legal field and our clients' lives.

• Full cycle, comprehensive case management:
  Conduct intake interviews -> discovery/fact finding -> treatment phase management -> negotiation/settlement/payments
• Proactively communicate with insurance carriers, medical providers, and other necessary entities - manage these relationships and ensure treatment is commensurate with injuries claimed throughout the case
• Assist clients in treatment coordination, and educate clients regarding treatment when necessary
• Handle financial aspects of cases
• Negotiate cases within parameters given by the attorney with favorable outcome to the firm
• Self-sufficiently order medical records and other key documents as necessary throughout the case
• Draft and send all necessary key case documents such as Letters of Representation, and Demands
• Set up physical and digital files at case onset, as well as meticulous and relentless updating of files
• Get on the phone with a potential new client, sound confident, be a representative for a firm, to determine if the potential client is a fit for the firm
• Draft Demands
• Request medical bills
• Own the entire case management cycle:
  Intake > treatment phase > settlement and payments

• Serve as the primary point of contact, offering guidance and empathetic support.
• Oversee all aspects of case management, fulfilling all stages along the way until successful case closure, with an outcome favorable to the client and firm.

• Utilize your expertise to tackle complex case scenarios and operational challenges, demonstrating adaptability within legal frameworks and innovative problem-solving abilities.

• Client outreach: minimally every 30 days, regardless of status update
• Duration of days to get in records and bills from providers in the client flow.
• Duration of days to get demands out in the cycle flow.

• Experience: Ideally with at least three to four years’ case management experience in personal injury law, possessing a profound understanding of client advocacy and previous knowledge of setting up claims and intake process
• Results: Tangible, favorable-to-the-firm…