Retail Sales Associate - Part-Time

Part‑Time Retail Sales Associate

$14.00 to $17.00 per hour

Commission structure pays you for every transaction processed. Retail sales associates can earn up to 8% on transactions, potentially an additional $1.00 per hour on top of the hourly rate.

• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Unlimited commission above hourly base rate.
• Employee discounts available to all employees on the first day of active employment.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto‑enrollment in the First Cash 401k program after six months of employment.

We are seeking entry‑level, part‑time sales associates for pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both the lending and retail sides. The associate greets, engages, and interacts with customers to process sales, loans, and other transactions, working with a wide variety of jewelry and general merchandise.

(Representative list; other duties may be assigned.)

• Greets and interacts with customers to develop rapport and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Maintains sales floor cleanliness, restocking, and product display.
• Completes sales and loan transactions per established policies, procedures, practices, and regulatory requirements.
• Handles cash and negotiable items per policies and regulations.
• Answers incoming calls according to company standards.
• Communicates to customers the legal aspects of pawn and buy transactions.
• Communicates effectively with coworkers and managers, showing respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes all assigned training.
• Other related duties as assigned.

• Willing and able to lift/carry up to 50 pounds.
• Willing and able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and obtain firearms certification.
• May be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage.
• Minimum age 18 years.
• High School Diploma, GED, or equivalent.
• Strong desire to work, serve customers, work with people, and be team‑oriented.
• Ability to multitask in a fast‑paced environment.
• Proficient in basic math calculations.
• Cash handling experience preferred.
• Ability to work in multiple locations as business needs dictate.
• Flexible retail schedule including weekends and holidays.
• Computer literate and able to operate POS systems and office machines.

Bilingual applicants are encouraged to apply.

The commission incentive plan is proprietary to First Cash. Pawnbrokers may earn 2–8% commission based on gross profit of personal performance. Details are provided during the interview.

Note:

This description is not an all‑inclusive list of duties. Management may assign or reassign duties at any time.

Work acceptance requires agreement to a binding arbitration agreement to resolve disputes.

Pay rates will not be below any applicable local minimum wage requirements.

First Cash Holdings, Inc. is an Equal Opportunity Employer.

First Cash policy provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity, genetic information, marital status, public assistance status, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided for qualified individuals with disabilities.