Contractor Sales

Job Description

Description
Contractor Sales Associate
Building Partnerships That Build Our Communities

At Cascade, we don't simply supply building materials.

We help contractors build homes, businesses, schools, farms, and the communities where we live and work.

Our contractor customers depend on us to keep their projects moving. Every delivery, every estimate, every product recommendation, and every order we fill impacts someone's schedule, budget, and reputation. They count on Gold Beach to provide knowledgeable advice, quality products, dependable service, and people they can trust.

That trust is earned one relationship at a time.

As a Contractor Sales Associate, you are more than a salesperson—you are a trusted resource and business partner. Your ability to understand your customer's business, anticipate their needs, and provide accurate, timely solutions helps create lasting relationships that strengthen both their success and ours.

Cascade has earned a reputation for delivering exceptional customer service throughout the communities we serve. Our contractor customers return because they know they will receive knowledgeable guidance, dependable service, and a team committed to helping them succeed.

Every interaction is an opportunity to create a lifelong Customer Advocate.

By consistently following our Seven Steps of Customer Service
, demonstrating product expertise, and building strong relationships, we become an extension of our customers' businesses.

When our contractors succeed, Gold Beach succeeds.

Everything we do is guided by four Core Values that define who we are.

We earn trust by doing what we say we will do.

We provide honest recommendations, accurate pricing, dependable follow-through, and accountability in every interaction.

Our contractor customers rely on us to keep our commitments because their reputation often depends on ours.

As a family-owned company, we believe strong communities are built through strong partnerships.

We support local contractors, builders, property owners, and businesses by helping them complete projects that improve the communities we proudly serve.

We also support one another, recognizing that teamwork creates better outcomes for both customers and teammates.

Professional contractors expect knowledgeable partners.

We continually expand our product knowledge, learn about new building products and technologies, communicate effectively, and look for opportunities to improve the customer experience and our business.

We actively collaborate with store teams, purchasing, operations, and vendors to provide complete solutions.

Every quote, every phone call, every order, every delivery, and every conversation contributes to the Gold Beach experience.

Our goal is to make doing business with Gold Beach easy, dependable, and valuable.

We strive to become the first call our contractor customers make because they know they can trust us to help them succeed.

The Contractor Sales Associate is responsible for developing and maintaining strong relationships with professional contractors by delivering exceptional customer service, living Gold Beach's Core Values, and consistently executing the Seven Steps of Customer Service.

This position assists contractors with product selection, quotations, purchases, special orders, and project solutions while generating sales, supporting store operations, merchandising assigned areas, and collaborating with teammates to ensure outstanding service and operational excellence.

The Contractor Sales Associate serves as a trusted advisor who helps customers complete projects successfully while creating lifelong Customer Advocates.

Supervisory Responsibilities

This position has no supervisory responsibilities.

At Gold Beach, every responsibility—whether preparing a quote, helping load materials, coordinating a special order, answering the phone, or supporting a teammate—contributes to creating Customer Advocates. The essential functions below describe how Contractor Sales Associates bring our Core Values to life every…