Collections Analyst

Accounts Receivable Administrator

Trinity Industries is searching for a talented team player to fill the role of Accounts Receivable Administrator in our Dallas, TX headquarters.

Location:

Dallas, TX. Salary range: $60,000 – $70,000.

• Perform outgoing collection requests (phone calls, emails, letters, etc.) and meet departmental SLA’s for acceptable follow‐up time frames for assigned customer portfolio
• Create value to the business by meeting outstanding aging balances reduction targets month over month
• Collaborate across various upstream, downstream, and lateral business units to achieve resolution
• Establish time frames and hold customers accountable to timely follow‑up on payment arrangements and next steps
• Perform account reconciliations and analysis as needed, including payment research
• Collect/monitor customer payments in accordance with payment due dates and recommend allocation of funds daily
• Resolve client‑billing disputes, troubleshoot and rescue accounts receivable delinquency through needed credits/adjustments application
• Identify root causes contributing to account delinquency and discuss/escalate to management and/or internal sales staff
• Review and research assigned accounts for application of unapplied cash and deposits to minimize aggregation of on‑account balances
• Enforce adherence to corporate collection policies and procedures
• Deliver monthly reviews of customer portfolio delinquency trends to provide line of sight to upper leadership
• Perform other duties as required or needed

• College diploma required; degree in accounting/finance/business management preferred
• Minimum 3 years B2B collections and/or accounts receivable experience in a corporate setting
• Excellent communication and presentation skills with the ability to build relationships within a complex matrixed organization
• Outstanding interpersonal skills with ability to build relationships within a complex matrixed organization
• Ability to influence others through shared outcomes and common goals
• Proficiency in Microsoft Office, including advanced Excel skills
• Attention to detail and accuracy
• Creative, self‑disciplined, and capable of identifying and completing critical tasks independently with a sense of urgency
• Ability to apply fundamental accounting knowledge to daily transactions
• Proven ability to be a self‑starter with little direction
• Experience with Oracle, SAP, People Soft, or other ERP system preferred
• Strong analytical, organizational, time‑management, and multi‑tasking skills
• Comfortable analyzing large quantities of data using pivot tables, formulas, VLOOKUP, etc.

• Associate

• Full‑time

• Accounting/Auditing