Billing Coordinator

We are looking for a detail-oriented, confident, and client-savvy Billing Coordinator to own our entire revenue cycle — from invoice creation through payment collection. This is not a passive billing-and-sending role. You will be the person who proactively educates clients on how our billing works, sets expectations before big events, follows up consistently to keep accounts current, and keeps our attorneys focused on legal work instead of financial logistics.

• Run the weekly billing cycle from start to finish — create invoices, manage team review, send with client case update summaries
• Make proactive orientation calls to every new client before their first invoice to explain how our billing works
• Place pre‑event calls before hearings, depositions, and mediation to set financial expectations
• Follow up with clients on outstanding balances and replenishments — consistently, professionally, and with genuine care
• Build and monitor payment plans for clients who need them
• Coordinate with our accountant on trust accounting and fund transfers
• Deliver a weekly billing report to the managing attorney with metrics, AR status, and follow‑up plans
• Own the case closure billing audit — nothing falls through the cracks when a file closes

• Experience in legal billing, medical billing, or accounts receivable — you’ve done this work and you’re good at it
• Comfortable making direct phone calls about money — you’re empathetic, but you follow through
• Highly organized with a strong sense of deadlines — weekly billing cycles don’t move
• Clio Manage experience preferred; proficiency with any legal billing software required
• Microsoft 365 (Outlook, Excel, Teams)
• Remote‑ready: self‑directed, communicative, and able to manage your own schedule within core hours

$23–$27/hr based on experience, 20-30 hrs/week. Performance bonuses tied to realization rate and collections growth — the better the firm does, the more you earn. Core hours Monday through Friday within business hours; weekly billing cycle runs Monday through Wednesday. This role has a clear path to full‑time as the firm grows.