Advisory Services - Global Payroll Operate - US Payroll - Senior Analyst

People Advisory Services
- Global Payroll Operate - US Payroll
- Senior Analyst

Location:

Chicago Other locations:
Anywhere in Region Salary:
Competitive Date:
Jun 12, 2026

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. US – Tax – National Tax – EDGE – PAS – Global Payroll Operate – US Payroll – Tax Services Senior Will you shape the future or will the future shape you?

The opportunity Ernst & Young LLP's National Tax and EY EDGE practices are made up of teams of professionals providing specific tax technical services to US and global clients. EDGE stands for Exceptional Delivery and Growth Engine because this team operates in a technical environment with deep process and service delivery experience that distinguishes the EY organization in the marketplace.

Our Global Payroll Operate practice focuses on helping our clients effectively manage their global payroll needs proactively and responsibly in 150+ countries. Our quality service and technical network enable you to help clients reduce inefficiencies, mitigate risk and drive process improvement within their payroll functions. We believe that by managing clients' payroll obligations, we can make a critical difference, and you'll be at the heart of this mission.

Our market-leading approach combines extensive local payroll service experience with a standard global payroll compliance and implementation methodology. With engagements involving a few countries or many, you will have the opportunity to provide clients an integrated, consistent, quality service that unlocks the potential of the payroll function across the entire process.

Your key responsibilities As a Tax Services Senior, US Payroll Operate, you will be part of the team that will deliver end‑to‑end US payroll service with a strong focus on client satisfaction and operational excellence. In this role, you will work on implementation of new clients, payroll processing activities and ensure performance against client‑defined KPIs. You will support the project management of system enhancements, new service rollouts, and client‑driven initiatives.

Additionally, you will contribute to continuous innovation by helping develop next‑generation payroll solutions and improving project delivery tools. Key capabilities include effective delivery of payroll services resulting into exceeding SLAs, strong client and vendor management, strong internal stakeholder management, resource planning, and the development and maintenance of process documentation. Be part of large US payroll projects or recurring payroll delivery processed on industry leading payroll software ensuring timeliness and accuracy, which will require ownership, project management, decisions and resolution, including the escalation of client, central support teams and internal country issues Create process and team to deliver quick and effective implementations for new clients under supervision of team leaders and managers Work with other EY services lines in providing a combined back office offering and ensuring client receives seamless "one-EY" experience Provide/drive innovation and continuous improvement for our global payroll solutions or tools Developing relationship with clients and become their trusted advisor Manage EY internal stakeholders, client and vendor communications and relationships Train, mentor and develop the team to provide them with required US payroll or technical knowledge to grow within the team Support business development and process improvements that helps growth of the US Payroll operations Identifying opportunities to improve our project delivery tools and templates Building on technical competence by keeping up to date on global trends, developments and regulations and applying them to moderately complex situations and undertaking non-routine, complex project-type work as requested by clients Defining future process after Go live and stabilization Raise red flags on any delays during implementations…