Staff Accountant

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Full Time Dallas, TX, US

4 days ago Requisition

Who we are:

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests.

We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.

Your mission:

Should youchooseto accept it…

Virgin Hotels’ Staff Accountant is responsible for proper review, timely processing and communication of all guests billing and the collection thereof in accordance with Virgin Hotels’ policies and procedures. As a result, accurate and timely billing will ensure guest satisfaction and promote repeat business. Hotel management will be provided with accurate customer information needed to manage and enhance credit decisions, thereby valuing the Hospitality Accountant - Accounts Receivable to the overall hotel operation.

Staff Accountant is also responsible for proper review, timely processing and communication of all disbursements in accordance with Virgin Hotels' policies and procedures. As a result, accurate and timely payment processing of goods and services will maintain a quality relationship within the local community and ensure vendor satisfaction. The hotel management will be provided with disbursement information needed to manage their respective departments, thereby valuing the Accounts Payable Coordinator to the overall hotel operation.

The Nitty-Gritty:

What exactly you will be doing…

• Maintain regular attendance in compliance with Virgin Hotels’ standards, as required by scheduling, which will vary according to the needs of the hotel.
• Always comply with Virgin Hotels’ standards and regulations to encourage safe and efficient hotel operations.
• Assist the sales effort in establishing customer credit in accordance with Virgin Hotels’ policies and procedures, including the application process, reference checks, credit limits, direct billing, deposit requirements, and other credit-related activities.
• Provide customers with accurate and timely invoices, statements, and schedules.
• Manage the group billing process, including reviewing final group folios, ensuring charges are properly supported, coordinating billing adjustments with operating departments, and issuing final invoices timely.
• Respond effectively to customer inquiries in a timely fashion and communicate billing issues and/or disputes to the appropriate operating departments and supervisor.
• Maintain an efficient collection process, including an organized filing and tracing system, collection calls/emails, dunning letters, returned payments, and preparation of bad debt write-offs.
• Maintain and review the Accounts Receivable aging and proactively follow up on past-due balances, disputed accounts, and other collection concerns.
• Research and resolve billing disputes, payment discrepancies, and credit card chargebacks, ensuring supporting documentation and responses are submitted within required deadlines.
• Apply and reconcile customer payments accurately and timely and ensure payments are properly reflected against outstanding receivables.
• Ensure proper internal control by monitoring and reconciling the Guest Ledger, Advance Deposit Ledger, and other AR-related subsidiary ledgers, including researching, and resolving outstanding or unusual balances.
• Review and process tax-exempt documentation, maintain appropriate supporting records, and assist with related tax exemption reconciliations and corrections.
• Monitor and prepare financial reports in accordance with Virgin Hotels’ requirements and established due dates.
• Prepare AR-related reconciliations and schedules as part of the month-end…