Revenue Operations Associate - Purview

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Full Time Professional Remote, US

6 days ago Requisition

Salary Range: $50,000.00 To $55,000.00 Annually

Health Mark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, Health Mark transforms administrative processes into seamless digital solutions. Health Mark's proprietary Med Release platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey.

Health Mark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest-growing companies in the region and in the country.

Purview is a dedicated business unit within Health Mark that promotes software-driven healthcare solutions for increasing health equity and improving patient outcomes by enabling secure, flexible, and scalable access to medical images and records. Its suite of products, including Purview Image, Expert View, and Horos, empowers physicians, radiologists, veterinarians, attorneys, researchers, and other professionals around the world to view, share, and analyze medical imaging data.

We are seeking a detail-oriented, numbers-driven Revenue Operations Associate to own invoicing, contract setup, and collections for the Purview business unit. This is an excellent opportunity for someone early in their career to build a strong foundation in the finance side of a business, working closely with the Health Mark analytics and accounting teams.

The Revenue Operations Associate (Rev Ops) is responsible for the accuracy and integrity of Purview's billing and receivables. This person will invoice clients, set up new contracts, adjust transactions on existing accounts, and drive collections and accounts receivable performance against defined KPIs.

This role coordinates closely with the Health Mark accounting team to ensure Purview's numbers are accurate, timely, and properly reflected in the broader Health Mark financials. The Revenue Operations Associate also serves as the point of contact for inbound client requests to update account details, such as name and address changes.

Beyond processing transactions, this person is expected to bring a business lens to the numbers - reviewing data for accuracy and reasonableness rather than simply passing it through, and identifying trends or opportunities worth flagging to leadership. They will also serve as a critical player in the modernization of processes and have high visibility to the Purview and Health Mark leadership teams.

Billing & Contract Setup

• Generate and issue accurate, timely invoices for Purview clients.
• Own mid-month and end of month billing cycles.
• Set up new client contracts and ensure billing terms are correctly reflected in billing systems.
• Process adjustments to transactions on existing accounts, including credits, corrections, and billing changes.
• Maintain and leverage Maxio (SaaSOptics) for billing, invoicing, deferred revenue, and subscription management.

Accounts Receivable & Collections

• Own accounts receivable for the Purview book of business, tracking aging and following up on outstanding balances.
• Perform collections outreach to clients with past-due accounts, balancing firmness with a client-first approach.
• Meet defined KPIs around invoicing accuracy, days sales outstanding (DSO), and collections performance.
• Coordinate with the Health Mark accounting team to reconcile Purview's billing and AR numbers within overall company financials as part of the month end close.

Client Account Maintenance

• Field and process inbound client requests for account changes, such as name revisions, billing address updates, and contact changes.
• Own responses to a billing and accounts email inbox. Triage and delegate requests to the appropriate department if necessary.
• Ensure account records stay accurate and current across billing and CRM systems.
• Partner with Account Management and Client Advocacy teams when account changes intersect with the broader client relationship.

Reporting & Business Analysis

• Review billing and AR data with a…