Administrative Support Coordinator

Job Summary

The Administrative Support Coordinator provides comprehensive front-office, administrative, and operational support to ensure smooth daily business operations. This role serves as a key point of contact for customers, installers, and internal team members, handling incoming communications, coordinating logistics, and assisting with onboarding, scheduling, and estimating activities. The position supports sales leadership, installers, and the VP of Operations by managing documentation, supplies, travel arrangements, and system updates, while delivering professional customer service and maintaining organized office processes.

• Answer incoming phone calls promptly and professionally
• Greet customers, vendors, and visitors at the front desk
• Provide basic product and service information or route inquiries to the appropriate team member
• Schedule appointments and coordinate with sales and installation teams

• Order and manage office and breakroom supplies
• Maintain organized filing systems and accurate company records
• Enter, update, and manage customer and employee information in company systems
• Support the Vice President of Operations with administrative tasks, reporting, and documentation

• Assist with hiring paperwork and new employee onboarding processes
• Schedule drug screening appointments and submit required documentation
• Support employee compliance and record‑keeping requirements

• Arrange hotel accommodations and travel logistics for out‑of‑town jobs
• Coordinate scheduling details with internal teams and external vendors

• Assist installers with PTO requests, app access, time logging, and cash‑out processes
• Serve as a liaison between installers, office staff, and management to resolve issues efficiently

• Manage company credit card coordination for designated team members
• Provide ongoing administrative assistance to leadership as needed to support daily operations
• Help enter installers’ working hours and monitor overtime

Responsible for additional duties and accountabilities that will be assigned as needed.

• High school diploma or equivalent required
• Prior experience in an office, customer service, or administrative role preferred
• Proficient in MS Office and operational management software (CRM or scheduling tools)
• Exceptional communication and interpersonal skills
• Bilingual (Preferred)

• High school diploma or equivalent

• Prolonged periods of sitting
• Ability to handle stress on the job

• Hourly Rate: $28.84
• Will be eligible for health insurance the first day of the first full month following 30 days employed with The Recreational Group
• 401k match (30 day waiting period)

To apply directly for the position, please visit the company’s Careers page using the link below.