Receptionist Automotive

Job Description

Job Description

Description:

Company Overview: Sam Packs Five Star Ford of Plano a trusted name in automotive sales and service, known for putting customer satisfaction first. We're looking for a friendly, professional, and organized Automotive Receptionist to be the first point of contact for our customers. If you're a people person who thrives in a fast-paced environment, we want to hear from you!

Position Summary: As an Automotive Receptionist, you’ll be the face of the dealership—welcoming guests, answering phones, and supporting the sales and service teams with administrative tasks. You’ll play a key role in ensuring every customer interaction starts with a positive and professional impression.

Benefits:

• Competitive hourly pay
• Medical Insurance, dental and vision insurance
• Long- and Short-Term Disability Insurance
• 401(k)
• Life insurance
• Critical Illness
• Hospital Indemnity
• Accident Insurance
• Paid time off and holidays for full-time employees
• Employee discount on cars, parts, and service
• Friendly and supportive team environment
• Opportunities for advancement within the dealership
• Drug Free Work Environment
• We’re passionate about our culture

Responsibilities:

• Greet all customers and visitors warmly upon arrival
• Answer and direct incoming phone calls promptly and professionally
• Manage the customer lounge and ensure it remains clean and welcoming
• Schedule appointments or route calls to appropriate team members
• Assist with light administrative duties such as filing, scanning, and data entry
• Handle incoming and outgoing mail
• Support other departments as needed with clerical or customer service tasks
• Maintain confidentiality and professionalism in all customer interactions

Requirements:

• Prior receptionist, administrative, or customer service experience preferred (automotive a plus!)
• Strong verbal communication and interpersonal skills
• Proficient with basic computer programs (Microsoft Office, phone systems, etc.)
• Ability to multitask and work well in a team environment
• Dependable and punctual
• Clean driving record & valid driver’s license
• Willing to submit to a background check and drug screen prior to employment

Apply Today, we’re excited to meet our next great team member!

Sam Pack Ford of Plano is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.