Front Desk Receptionist

Job Description SUMMARY

This position is responsible for the first point of contact for the business, welcoming visitors, answering phones, and managing administrative tasks like filing, scheduling, and handling mail. Responsibilities include maintaining a tidy reception area, acting as a liaison between staff and visitors, and supporting office operations with clerical support. Key skills for this role include excellent communication, organization, time management, and proficiency with office equipment and software.

Bilingual Preferred

• Greet visitors, guide them to their destinations, and maintain visitor logs and security procedures.
• Answer and route phone calls, take messages, and respond to inquiries from clients and visitors.
• Manage incoming and outgoing mail, handle filing, data entry, and other clerical tasks.
• Maintain calendars, schedule appointments and interviews.
• Keep the reception area clean and presentable, and monitor and replenish office supplies.
• Address customer complaints and provide basic information about the company’s services or location(s).
• Scan correspondence
• Assist with Medical Records Request
• Assist with Faxes
• Assist with Google Reviews
• Monthly Employee Newsletter
• Act as designated Fire Marshall
• Attend Annual Fire Safety Training
• Process Daily credit card transactions
• Create Employee Badges
• Performs other related duties as assigned by management.

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
• Certificates, licenses and registrations required:
  • N/A
• Computer skills required:
  • Internet Software;
  • Spreadsheet Software (Excel);
  • Word Processing Software (Word);
  • Electronic Mail Software (Outlook);
  • Presentation software (PowerPoint);

8-5 Monday-Friday