Sales Administrative Assistant

Overview

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Grand Hyatt DFW is an award-winning luxury hotel located inside Dallas/Fort Worth International Airport, delivering elevated hospitality for business and leisure travelers, meetings, and events. Our team is known for exceptional service and a culture rooted in Hyatt’s purpose— to care for people so they can be their best. We have also been recognized as #3 in Customer Service across Americas for all brands, Trip Advisor Traveler’s Award 2025, Texas’ Leading Airport Hotel 2025, and Fortune 100 Best Companies to Work For 2025.

The Sales Administrative Assistant provides essential administrative and coordination support to the Sales & Marketing team. This role helps keep the sales office organized and running smoothly by managing day-to-day administrative tasks, supporting client communications, coordinating site visits, maintaining sales systems and files, and assisting with reporting and collateral. The ideal candidate is detail-oriented, organized, professional, and thrives in a fast-paced, hospitality-driven environment.

• Provide administrative support to the Director of Sales and Sales team, including scheduling, calendar management, and meeting coordination.
• Answer and route calls and emails professionally; support timely follow-up to internal and external requests.
• Maintain organized electronic and paper files (contracts, account details, Banquet Event Orders support documents, correspondence, etc.).
• Order and maintain office supplies; support general office organization and cleanliness.

• Assist with preparation of sales materials, proposals, contracts, and presentations (PowerPoint, Word, PDF formatting).
• Coordinate and support site inspections, client visits, and familiarization (FAM) tours, including itineraries and internal notifications.
• Support client gifting, amenities coordination, and welcome materials as appropriate.
• Assist with group resumes, internal distribution lists, and departmental communication needs.

• Maintain accurate account and activity records in sales/CRM systems (e.g., Delphi, Envision, Opera, or similar—property dependent).
• Support data entry, tracing, and account documentation to ensure clean pipelines and accurate reporting.
• Prepare routine reports and trackers (pace, production, call volume/activity, room blocks, and other departmental reporting).

• Serve as a liaison between Sales, Events/Catering, Revenue, Front Office, and other departments to support a seamless handoff and client experience.
• Support weekly sales meetings with agendas, notes, and action-item follow-up as assigned.
• Assist with promotional initiatives and coordination with Marketing as needed.

• Help coordinate logistics for trade shows, client events, and community/industry networking activities (as applicable).
• Perform other administrative tasks and projects as assigned to support departmental goals.

• Free Room Nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• 401K with company match
• Paid vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

• Strong administrative skill set with prior experience supporting multiple managers; experience within the hotel or hospitality industry is preferred.
• A true desire to satisfy the needs of others in a fast
  -paced environment.
• Reliable, adaptable, and able to exercise discretion when handling confidential information.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Word and Excel; experience with Canva and Envision is highly desirable.
• Marketing experience is preferred.
• Experience supporting contracts, proposals, group coordination, or event planning.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.