Administrative Associate

Job Description

A humble college founded before Texas was a state, Baylor now stands as one of the premier institutions of higher education in the world. Baylor has continued to invest in research and doctoral education, both solidifying and elevating its unique status as a preeminent Christian research university. Baylor is among 187 R1 institutions, just 52 of which are private universities.

Since 2011, Baylor has been named as one of the nation's "Great Colleges to Work For". Great Colleges to Work For® is one of the country's largest and most respected workplace recognition programs. Each year, Great Colleges recognizes the colleges and universities that get top employee ratings regarding workplace practices and policies across 10 areas. This recognition is based on faculty and staff responses to a related annual survey.

The survey, conducted by Modern Think, is a way for colleges and universities to gain a deeper understanding of how their employees experience and view various aspects of the institution. This continued recognition further affirms Baylor as a rewarding place to build a career.

What We are Looking For

The Administrative Associate will support the coordination and administration of Exam Accommodations for nursing students at LHSON, help maintain assistive technology, and stay current in accommodation policies/procedures. They will also provide general administrative assistance with the Success Center and serve as a first-contact for visitors/students.

A High School diploma and one year of relevant experience are required. A bachelor's degree and three years is preferred. This position is located in Dallas, TX.

Applicants must be authorized to work full-time in the United States.

What You Will Do

Support Coordination and Administration of Exam Accommodations

Support the coordination and administration of exams for nursing students with disabilities. This includes support for scheduling and preparing exams, answering basic inquiries related to testing center policies, and carrying out duties / tasks to ensure compliance related to testing. Provides primary support for proctoring accommodation exams at LHSON and will promptly address and report academic integrity concerns.

Assist with Success Center Operations and LHSON Support

Provide general administrative assistance with the Success Center and other LHSON offices as needed. Support proctoring of make-up exams. Assist with various projects, activities, or tasks as needed. Provide support and logistical help with activities and events such as Preview Day, Orientation, White Coat, and Pinning Ceremony with tasks such as program printing, document organization, pin board assembly, or other duties as needed.

Communication with Students, Faculty, and Staff

Serve as a first point of contact for Success Center visitors and testing students. Provide support with in-person inquiries, phone calls, and emails. Provide accurate information, guidance through processes, and appropriate triage test concerns to appropriate staff / resources. Work effectively with a wide variety of individuals, specifically during high volume seasons, that require excellent judgement and tactful handling to provide a positive and supportive experience.

Support Maintenance of Assistive Technology

Support logistical planning, coordination, and troubleshooting of assistive technology for testing center as well as other software and hardware utilized to support implementation of academic accommodations. This may require collaborative efforts with the Baylor IT help desk and OALA to ensure testing and other accommodations are accessible to students registered for accommodations.

Professional development and training regarding policies and practices

Engage in profession development and training from OALA and LHSON to stay current in office policies, processes, and best practices. This role is expected to proactively communicate any gaps in services, knowledge, and processes they identify in order for staff and leadership to remedy these or provide any necessary support to ensure compliance with ADA as well as meet the mission, vision, and goals of OALA and the LHSON.

Other

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