Title Administration Clerk L3

Job Summary

You will serve as the face of National Powersport Auctions, responsible for all administrative duties, delivering outstanding customer service, setting a positive example for staff, and promoting a safe and healthy work environment. This position reports directly to the Office Manager.

• Arrive to work on time according to your required schedule
• Maintain courteous and respectful interactions with fellow employees and customers
• Dress appropriately for your job duties in accordance with the employee manual
• Keep your work area neat and clean
• Ask questions if you are unsure about a task

• Handle incoming phone calls, emails, and faxes; respond promptly
• Collect and disperse mail, including titles, checks, parts, and other items
• Check folders in AMS and file them appropriately; file received invoices in the correct location
• Process e‑sale invoices for locally sold units: print, pull folders, and check VINs on invoices with titles; scan and email to foreign buyers
• Post keys and consignments; post batteries as required
• Assist with dealer issues, updates, and sorting to relevant departments; clean and organize lobby and office spaces
• Receive payments for invoices and payoffs; record notes in AMS
• Manage auction‑ready folders and other documentation; ensure titles are signed over and notarized
• Conduct AR calls and emails; file or send invoices when paid or flooring; document manager decisions in activities
• Screen for unusual invoices, first‑time buyers, and other potential issues
• Handle bank deposits: verify checks, scan, and submit for deposit; maintain accurate cash records and night drop bag procedures
• Oversee transportation and dealer pick‑ups: sign‑in transporters, collect payments, verify invoice status, and load goods appropriately; scan and email condition reports
• Manage debtor redemption pickups: complete redemption forms, verify payments, capture IDs, and update AMS; provide receipts
• Perform auction duties: preview day preparations, broker titles, confirm rider information, organize bidder and guest check‑ins, and collect necessary payments
• Assist with post‑auction tasks: prepare final auction catalog, file last‑minute folders, manage bidder out‑checks, and coordinate transportation pick‑ups
• Process invoices post‑sale: generate invoices, send to appropriate parties, and verify title accountability

• Medical, dental, and vision coverage
• Flexible Spending and Health Savings Accounts
• 401(k) plans
• Holidays, paid vacation, and stock options
• Collaborative and inclusive work environment

National Powersport Auctions participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E‑Verify program (for U.S. applicants and employees only).