Receptionist - State Farm Agent Team Member

Receptionist - State Farm Agent Team Member

Full Time, Dallas, TX

Energetic, hardworking, growth‑focused team of 11 led by Imelda Mendoza, an industry veteran with 18+ years of experience, offering a collaborative environment that values work‑life balance.

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

• Previous experience in a receptionist or customer‑service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $45,000 per year

• License reimbursement
• 401(k) with company match
• Bonus based on performance
• Health insurance
• Paid time off
• Opportunity for advancement
• Training & development
• Flexible schedule

State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.