Coordinator University Advising Center; HR Coordinator

Job Description

Coordinator for the University Advising Center (HR

Title:

Coordinator I) (PRO)

$23.84 per hour

Managing administrative needs for staff of 18 in the University Advising Center, including front desk duties, budget, maintenance, running queries, scanning records into Imaging, and answering questions from incoming and current students and parents. Front line communication with students, parents, staff, and colleagues both in-person and via phone/email. Coordinates emergency response protocol for office.

• Resolve administrative questions, concerns, and inquiries via email, phone, and walk-ins for students, parents, staff, and other SMU Departments and offices.
• Assist students with enrollment questions, schedule appointments, and organize meetings. Support the advisors as needed during busy enrollment periods.
• Run, sort, distribute, and analyze query reports in my.
  
  SMU and my Hilltop. Coordinate communications in my Hilltop. Support the ALEC and ASD with data management and communications, as needed.
• Responsibilities during Summer and January Mustang Start-Up (Orientation) include making advisor assignments, adding students to the Pre-Advising Canvas Course (PACC), monitoring student progress through the PACC, and serving as the final step in matriculation process for incoming students.
• Support the Director of the UAC with specific tasks as assigned (graphic design, social media, etc.).
• Collaborate with UAC director to manage departmental budget, order supplies, submit facility requests, organize meetings, and oversee smooth overall operation of the UAC and its 18 staff members.

• Associate's degree is required;
  Bachelor's is preferred.
• A minimum of 2 years of experience in administrative or clerical support is required.
• Preferred experience includes purchasing, project management, social media management, and digital record maintenance.
• Strong interpersonal and verbal communication skills; ability to communicate broadly across the University and develop and maintain effective relationships.
• Strong written communication skills.
• Strong problem‑solving skills and ability to identify and analyze problems and devise solutions.
• Strong organizational, planning and time‑management skills.
• Proficient in Microsoft Office (Word, Excel). Proficiency in People Soft, queries, and web design is preferred.
• Availability for evening and weekend work from June‑August.

• Sit for long periods of time
• Bend, stand, reach above shoulders
• Carry 25 lbs

SMU offers a broad, competitive array of health, dental and vision plans, wellness programs and retirement programs for staff.

SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.