Workplace Exp Coordinator

Workplace Experience Coordinator

Bill Rate: $22-27 on W2

Location:

8951 Cypress Waters Blv, Dallas TX

Hours:

7-4 or 8-5

Overview of Work Environment/Client Nuances:
Office environment, working with the receptionist, supporting client office

What You'll Do:

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Help back up and covering for reception and admin tasks.

Licenses/Certifications:

N/A

Must Have

Skills:

• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information
• Strong organizational skills with an inquisitive mindset.
• Data entry and admin tasks

Years of

Experience:

With up to 2 years of job-related experience.

Education:

High School Diploma or GED

Software skills:

• Basic Computer functions
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

Interview Process: 1 virtual and/or 1 onsite

Summary:

As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.