Field Service Tech Admin Assistant

Benefits

• Competitive salary
• Dental insurance
• Health insurance
• Paid time off

Culligan waters isone of the most trusted names in water treatment with over 90 years of industry experience
. Our customers rely on us for cleaner, healthier water, and our employees enjoy a supportive team environment, competitive pay, and the satisfaction of doing meaningful work every day.
Join a company where your skills are valued and your career can grow!

• Responsible for coordinating daily service operations and supporting field technicians to ensure efficient, customer-focused service delivery.
• Reports to the General Manager and oversees administrative processes related to service scheduling, dispatch, work order management, and customer communication.
• Collaborates with service technicians, customers, and management to coordinate appointments, prioritize service requests, and resolve issues promptly.
• Maintains accurate service records, processes documentation, and supports office operations to ensure compliance with company policies and procedures.
• Implements and follows administrative processes that improve workflow efficiency, enhance customer satisfaction, and support the overall success of the service department while delivering exceptional customer service.

• Experienced in office administration and supporting daily business operations.
• Proficient in Microsoft Office, especially Excel, Outlook, and Word.
• Strong communication and customer service skills with the ability to build positive relationships.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Knowledge of business operations and administrative processes.