Graduate Program Admission Coordinator

Graduate Program Admission Coordinator About SMU

SMU’s more than 12,000 diverse, high‑achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs.

SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.

Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest‑growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact.

SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry.

This role is an on‑campus, in‑person position. It serves as a key admissions operations partner to Graduate Departments, providing centralized support to ensure accurate, efficient, and consistent admissions processes. Responsibilities include applicant record management, graduate transcript evaluation, document processing, and coordination of admissions‑related financial transactions in support of departmental admissions goals.

• College Transcript Evaluations
  • Perform academic history and GPA calculations.
  • Review required academic materials and address inconsistencies on an as‑needed basis.
  • Manage enrollment holds for applicants who have satisfied outstanding requirements.
  • Communicate and coordinate with graduate department contacts on a regular basis and adhere to best practices set by Moody School and SMU.
• Application Materials
  • Scan mailed documents and transcripts and process through Slate CRM system.
  • Process application materials from various external vendors through Slate CRM systems to fulfill applicant's checklist requirements.
• Monitor Data Updates
  • Review and process term updates and application withdrawals.
  • Facilitate admission revocation process with Enrollment Services departments.
  • Perform record consolidation to resolve duplicates.
  • Fulfill Opt‑Out request lists from various sources/vendors.
• Financials Tasks
  • Post admission deposits to student accounts.
  • Prepare deposit and application fee payment transactions to post to graduate academic schools.

Education and Experience

Bachelor’s is required. A minimum of 3 years of experience is required. Proficiency with Microsoft Office suite specifically MS Word and Excel and experience with student administrative systems (People Soft, Slate CRM or closely related systems) is a plus. Work experience with higher education is preferred.

Knowledge,

Skills and Abilities

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must be able to establish and maintain cooperative working relationships with others. Must also demonstrate strong and effective communication both orally and in writing.

Candidate must possess strong problem‑solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time‑management skills. Attention to detail is important to success in this position.

• Sit for long periods of time

Priority consideration may be granted to applications received by July 27, 2026. Final date to receive applications is August 14, 2026.

SMU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.

SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.