Admin Support Specialist
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-07-20
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-20
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Healthcare Administration
Job Description & How to Apply Below
- Answer incoming calls and provide exceptional customer service to clients, families, caregivers, and community partners.
- Serve as the first point of contact for operational questions and concerns.
- Resolve routine issues independently whenever possible.
- Assist with caregiver scheduling, staffing open shifts, and schedule adjustments.
- Coordinate communication between clients, families, caregivers, and office staff.
- Maintain accurate documentation and communication records.
- Support case management, recruiting, payroll, and leadership teams with administrative projects and daily operational tasks.
- Handle urgent scheduling situations and service disruptions with professionalism and urgency.
- Ensure compliance with HIPAA, company policies, and documentation standards.
- Ad Hoc projects as assigned.
- High School Diploma or GED required.
- Previous experience in customer service, administrative support, scheduling, call center operations, healthcare, or home care preferred.
- Strong communication and problem-solving skills.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Comfortable learning and utilizing multiple software platforms.
- Ability to work independently while remaining accountable to team goals.
- Home care or healthcare experience is a plus.
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