Office Experience Coordinator

ABOUT TOPGOLFTopgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that's hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers.

With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests.

WHAT WE'RE SEEKINGTopgolf is seeking a Receptionist & Office Coordinator to serve as the first point of contact and ambassador for our Dallas Office. This role welcomes visitors, keeps day-to-day office operations running smoothly, and helps plan the events that bring Topgolf's culture to life. The right person delivers exceptional guest service, stays organized under shifting priorities, and takes initiative without needing much direction.

This is a highly visible role with a clear path into other functions based on your in terests.

WHAT YOU WILL DOFront Desk & Visitor Experience Welcome all guests: greet internal and external visitors in a friendly, professional manner that reflects Topgolf's Core Values Serve as an ambassador: act as the go-to information resource for the Dallas Office Manage security badges: handle badge issuance and access requests for employees and guests

Office Operations & Administration Own the mailroom: open and distribute incoming mail and packages

Liaise with building management: serve as the point of contact for building management and office operations issues

Maintain office inventory: order office supplies and business cards, and manage additional requests submitted through Service Now Support  multiple departments: handle a variety of administrative tasks on request across teams in the Dallas Office Culture & Events Help plan office events: support events designed to cultivate the Topgolf culture and bring our Core Values to lifeCORE COMPETENCIES FOR SUCCESSCommunicates Effectively Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Adjusts communication content and style to the audience and a diverse set of stakeholders.

Practices active and attentive listening skills to verify understanding.

Ensures Accountability Holding self and others accountable to meet commitments.

Monitors metrics and milestones to chart progress against expectations and accountabilities .Designs feedback processes into the work.

Plans & Aligns Planning and prioritizing work to meet commitments aligned with organizational goals.

Highly organized and planful with time management.

Effectively handles multiple priorities and works independently in a fast-growth organization.

Manages Ambiguity Operating effectively, even when things are not certain or the way forward is not clear.

Embraces ambiguity and change, adapting to keep the office running smoothly.

Displays reliable, punctual attendance and follow-through.

QUALIFICATION SA strong desire to take initiative and demonstrate the Topgolf Core Values Exceptional customer service skills and a positive attitude

Proficient in computer software, including MS Office (Outlook, Word, Excel, and PowerPoint)
Ability to communicate in a clear and concise manner, both orally and in writing

Strong analytical and problem-solving skillsBENEFITSFree Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify.

ADAThe above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement Topgolf is a global sports and entertainment community and is committed…