Office Services Associate

Office Services Associate

We are looking for a detail-oriented Office Services Associate to support day-to-day administrative and back-office operations for a client site in Dallas, Texas. This Contract position plays an important role in ensuring copy, mail, scanning, and related support services are completed accurately, efficiently, and with a strong customer focus. The ideal candidate is comfortable working in a fast-paced environment, handling confidential materials, and assisting with a range of office service needs while maintaining high service standards.

Responsibilities:

• Manage incoming office service requests by reviewing job instructions, confirming required details, and recording work through established tracking methods.
• Provide daily support across copy, reprographics, mail, intake, and digital document handling functions while following site procedures and service expectations.
• Organize assignments by urgency and turnaround commitments to ensure completed work is delivered accurately and on schedule.
• Communicate proactively with clients, team members, and supervisors regarding request updates, timing concerns, and service issues that may affect deadlines.
• Perform routine quality checks on completed work to maintain accuracy, consistency, and overall client satisfaction.
• Resolve basic equipment or production issues and replenish paper, toner, and other supplies to keep operations running smoothly.
• Handle sensitive documents with discretion and follow company and client policies related to security, confidentiality, and workplace procedures.
• Support additional front-of-house or office operations needs, such as reception, hospitality, audio/visual assistance, or related service functions, as required.
• Move and lift materials and packages as needed, including regular handling of items weighing up to 50 pounds.
• Use office equipment and supplies responsibly to support efficient and cost-conscious service delivery.