Office & Property Operations Manager

In 2007, Suzy Bátiz created Poo~Pourri, a natural, effective solution to a universal problem: sh
* t happens… and it stinks. Since then, Poo~Pourri has rapidly grown to become way more than just an odor eliminating product. Poo~Pourri sparked a shift in bathroom routines, a shift in how things “should” be done, and a shift in company culture. We’re a company of fast-paced rule-breakers on a mission to find new paths to personal freedom.

In 2021, Poo~Pourri busted out of the bathroom and evolved into ~Pourri: a purveyor of odor eliminators designed to make your home, body, and life smell wayyy better, naturally. Today, our growing portfolio of personal care, air care, and odor-eliminating products furthers our mission to bring levity to a world weighed down by toxic odors, stigmas, and ingredients.

Along the way, our gutsy marketing tactics have earned us numerous accolades, including AdAge’s Funniest Viral Video of the Year, Webby Awards, and more. In a world full of rules, playing it safe, and “that can’t be done,” ~Pourri doesn’t subscribe to that crap. We dream differently. Want to come play with us?

We are seeking an exceptionally organized, detail-oriented Estate & Operations Manager to oversee the administrative, financial record-keeping, vendor coordination, and day-to-day operational needs of a private office/residential property. This is not a traditional hands-on Facilities Manager or maintenance position.

The successful candidate will naturally create order, maintain accurate records, follow through relentlessly, and keep multiple operational details moving without requiring owner involvement. The position combines office management, bookkeeping support, expense management, vendor coordination, household operations, and administrative oversight.

The ideal candidate may have worked as an office manager, bookkeeper, property administrator, construction administrator, family office professional, or in another owner-operated business where financial organization and vendor coordination were essential.

A major responsibility of this position is maintaining accurate financial and expense records.

• Enter and appropriately categorize bills and expenses.
• Track bills received, bills due, and payments.
• Maintain organized receipts and supporting documentation.
• Track credit card and vendor expenses.
• Assist with account and credit card reconciliations.
• Maintain vendor records, including W-9s, invoices, contracts, and supporting documents.
• Track deposits, credits, reimbursements, returns, and refunds through completion.
• Maintain organized digital records for accounting and tax purposes.
• Coordinate with the company accountant/bookkeeper as needed.
• Produce clear expense reports when requested.

Nothing involving money should disappear into a text message, email, receipt pile, or someone's memory.

• Receive and log incoming packages and deliveries.
• Coordinate outgoing shipments and process returns.
• Maintain office and household records, vendor contacts, warranties, manuals, service agreements, and equipment information.
• Order office, cleaning, and household supplies and maintain appropriate inventory levels.
• Monitor recurring subscriptions and services.
• Maintain administrative calendars, recurring schedules, and organized records that can be retrieved quickly.

This position oversees property maintenance administratively rather than personally performing repairs.

• Maintain a preventive and recurring maintenance calendar.
• Schedule HVAC, plumbing, electrical, pest control, landscaping, appliance repair, and other service providers.
• Obtain and organize bids when appropriate.
• Coordinate contractor and vendor scheduling.
• Track maintenance issues from identification through completion.
• Confirm work was completed satisfactorily.
• Obtain invoices and receipts.
• Record and categorize expenses.
• Maintain repair and maintenance histories.

The property has a full-time housekeeper responsible for the daily condition and upkeep of the home.

• Manage and oversee the housekeeper.
• Establish clear household checklists, responsibilities, and reporting expectations.
• Ensure…