Ministry Assistant

Position Summary

The Ministry Assistant (MA) provides essential administrative and program execution support to Congregational Care and Faith Formation ministries. By offering logistical organization, a keen attention to detail, and professional discretion, the Ministry Assistant supports the pastoral and program staff in delivering care ministries and spiritual formation engagements that reflect the church’s mission of a generous welcome.

• Provide general administrative support to Congregational Care and Faith Formation ministries and program staff leaders, including preparations for meetings (Deacons, Formation Formation), gathering information, supplying materials, and coordinating schedules.
• Manage communications and on‑call assignments for the pastoral care team, ensuring that someone is assigned to respond to all pastoral care needs.
• Work alongside the Pastor for Care + Belonging to maintain the church’s weekly prayer list.
• Provide administrative support for memorial service planning and care of the church columbarium.
• Assist with curriculum orders and distribution to leaders and class members.
• Assist with processing background checks for adults working with minors and vulnerable adults; report updates needed for training and forms.
• Maintain attendance records for church programs, including weekly studies and classes.
• Manage and ensure that individual profile records in the church membership database are kept up to date.
• Administratively assist with Faith Formation larger projects throughout the year, e.g.: special lecture series, seasonal devotional projects, advent festival, fall kickoff, Vacation Bible School + Jam Camp, etc.

• Answer phone calls and dispatch them to appropriate parties.
• Coordinate event registrations and sign‑ups, as requested.
• Order flowers for special occasions like Easter and Christmas, memorial services.
• Assist in recruitment of Hospitality Partners for memorials and special worship services.
• Perform other duties as assigned by the Associate Pastor for Care + Belonging and Resident Scholar for Faith Formation.

• Attention to Detail:
  Consistently attends to the many small elements which must be assembled into an organized whole; follows up on missing or out of balance items; resolves unanswered questions needed to address a problem; keeps the larger picture in mind while tending to details.
• Informing Others:
  Provides the information people need to know to do their jobs well; helps people understand the information and its relevance to the task at hand; is timely and transparent in the sharing of information.
• Interpersonal
  
  Skills:
  
  Establishes good working relationships with those relevant to the completion of work; builds appropriate rapport and trust with others by communicating honestly; considers the impact of their actions on others; uses respectful discretion in engaging congregation members.
• Team Orientation:
  Demonstrates interest, skill and success in team environments; promotes group goals ahead of personal agendas; steps up to offer self as a resource to other members of the team; shares credit for success with others, takes responsibility for their in‑team challenges.
• Time Management:
  Is able and willing to focus time on tasks that contribute to organizational goals; concentrates their efforts on the most important priorities; values time and respects the time of others.

• Committed to embodying the mission and values of FPC Dallas.
• Demonstrated experience working successfully with teams reflecting diverse backgrounds.
• Digital proficiency, including facility with Microsoft Office Suite and readiness to navigate various data management platforms.
• Successful completion of a criminal background check and child protection training (required of all employees).