Administration Officer

Employment Term:
Part time, Monday to Friday

Roster: 57 hours per fortnight
- Monday 9:00am - 2:30pm & Tuesday to Friday: 9:00am - 2:45pm

Location:

Kenmore Aged Care Facility

Remuneration: $31.63 per hour + Super + Not for Profit Salary Packaging + Penalties & Allowances

• Provide reception coverage and create a welcoming, inclusive front-of-house environment
• Manage phone calls, emails, enquiries and visitor entry requirements
• Act as the first point of contact for residents, families and visitors
• Provide administrative support including preparing correspondence, reports, agendas and minutes
• Support resident administration processes including admissions, records and reporting
• Assist with accounts administration, including invoice processing
• Organise diaries, meetings, appointments and travel arrangements
• Respond to feedback and complaints with professionalism and escalat[e] where required
• Ensure confidentiality, privacy and accurate handling of sensitive information
• Work collaboratively with staff to support smooth operations and a positive resident experience

• Proven experience in administration and office support roles
• Strong customer service and communication skills
• Proficiency in Microsoft Office and administrative systems
• Strong organisational and time management skills
• Ability to manage competing priorities and work independently
• Experience in aged care or healthcare (highly regarded)
• Certificate III or IV in Business Administration (desirable)
• Confidence to satisfy the relevant probity checks required by legislation or policies

• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events

Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference Blue Care is proudly part of the Uniting Care Family, we’d love you to be too Joining the state’s largest network of aged care workers with its over 8,000 strong, bright team in blue, you’ll also be welcomed as part of the Uniting Care family.

With more than 16,500 staff and 9,000 volunteers across our brands of Blue Care, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly Uniting Care is committed to being a Child Safe, Child Friendly organisation and will:

Provide welcoming, safe & nurturing services for children

Implement measures to prevent child abuse and neglect within our services

Appropriately and immediately address child abuse and neglect if it does occur

Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Our approach is simple–everybody iswelcome here.

At Uniting Care, diversity is at the core of our who we are, our mission and our values.

We are…