Document Analyst

We are seeking a detail-oriented and execution-focused contractor to support the Insightful team across operations, content management, communications, and training. This role plays a critical part in ensuring seamless program delivery, effective knowledge management, and consistent engagement across Insightful initiatives.

• Manage meeting logistics, including scheduling, inbox coordination, and creation of meeting bridges for Insightful events
• Support event execution by uploading recordings, managing registration pages, and coordinating calendar invites and follow-ups
• Maintain distribution and access lists, including updating opt-in communications and onboarding new users

• Upload and organize content within the Insightful platform, ensuring proper metadata tagging and structured collections
• Conduct periodic reviews to identify duplicative, outdated, or missing content, and perform quality checks on collections
• Maintain SharePoint repositories, including uploading attendance reports and communications metrics

• Assist in drafting and distributing communications, including newsletters, event follow-ups, and recognition announcements
• Capture and translate Insightful success stories into usable content for broader communications efforts
• Maintain communications tracking tools, including the annual Comms and Training tracker, and support monthly reporting

• Develop and update training materials for new features, resources, and programs
• Support onboarding and training events, including logistics coordination and post-session follow-ups
• Maintain user access updates, including monthly reporting for RAI dashboard access