Service Advisors

Service Advisors

CDJR Dallas welcomes motivated and customer‑focused Service Advisors to join our growing Service Center. As a key representative of our Service Department, the Service Advisor serves as the primary point of contact for our customers—helping them understand their vehicle’s maintenance and repair needs, outlining service options, and providing clear cost estimates before coordinating with our Technicians.

• Paid time off (PTO) and Holiday pay
• Company paid life insurance
• Health and wellness plans
  • Medical, dental, vision, and supplemental insurance
  • Flexible Spending accounts
• Financial retirement plans WITH COMPANY MATCHING
  • 401K and ROTH
  • Employee Discounts

• Advise customers on recommended maintenance and repairs, including costs and service options
• Maintain accurate customer and vehicle records, invoices, payments, and warranty verification
• Promote additional services and products to support service department revenue goals
• Schedule service appointments and prepare detailed repair orders with technicians
• Verify insurance information and coordinate loaner vehicles as needed
• Provide timely service updates and communication throughout the repair process

• Flexible availability to meet business needs
• Sales experience with automotive industry knowledge
• Basic computer proficiency and ability to navigate software systems
• Ability to complete onboarding in a timely manner
• Ability to stand, walk, or sit for extended periods (up to 5 hours)
• Strong verbal and written communication skills

Job Type:
Full-time

We are an Equal Opportunity Employer. All applicants must be at least 18 years of age and legally authorized to work in the United States. A valid driver's license is required, and candidates must successfully complete all pre‑employment screening processes.