AVP, Integrated Absence Solutions

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture,
you belong here.

Due to our success and increased business opportunities, we are looking for an IAS Assistant Vice President to provide technical and operational support within the Integrated Absence Solutions Practice. The ideal candidate is an experienced leader in absence and disability management, with at least 7 years in the field. They excel at managing client consulting engagements, developing strategic plans, and leading benefit analysis and process improvements.

Strong knowledge of federal and state disability and leave regulations (FMLA, ADA, PPL/PFML) is essential, along with experience in vendor and client management.

The IAS Assistant Vice President will be responsible for:

• Deploying, delivering, and managing client consulting engagements
• Creating strategic multi-year consulting plans to deploy necessary IAS services to all assigned clients
• Conducting strategic client meetings for both current and future state benefit analysis, technology harmonization, and integration of workforce planning for internal and external stakeholders
• Participating in financial analysis of cost/insurance solutions related to employer life, disability and leave programs
• Evaluating leave administration functions and connections, enabling clients’ employee absence programs and recommending process improvements
• Analyzing employer Plan documents, SPDs, policies and procedures for compliance, design, and operational improvement opportunities
• Conducting benchmarking of existing Life, Disability and Leave designs against comparator groups for new program introduction
• Managing vendor implementation plans with clients to ensure successful transition and communications
• Preparing client presentations and reports for internal and external partners
• Working with Client Service Team to assist with client/carrier relationship development and issue resolution
• Managing individual client service budgets
• Mentoring junior colleagues
• Attending lunch and evening events with clients to build ongoing relationships
• Regular business travel throughout the United States

The ideal candidate will have:

• Bachelor’s degree
• 7+ years of progressive experience in absence management, disability management, or benefits administration
• Deep knowledge of federal, state, and local regulations related to absence management (e.g., FMLA, State Disability and Leaves, PPL/PFML, ADA)
• Experience managing vendor relationships and overseeing outsourced service providers
• Understanding of HR systems and tools, with a focus on absence management technologies
• Understanding of large, national clients’ needs and challenges
• Proven ability to develop and execute strategic plans that align with business objectives
• Excellent communication, interpersonal, and presentation skills, with the ability to build relationships at all organizational levels
• Understanding of Life and Disability group underwriting and funding arrangements
• Strong analytical and problem-solving skills, with the ability to use data to drive decisions and improvements
• Ability to lead and motivate teams in a fast-paced, dynamic environment
• Strong customer service skills with the ability to develop strong relationships with multiple stakeholders and a proven track record of delivering exceptional client service
• Excellent communication, analytical, critical thinking and problem-solving skills with proven ability to interact with associates, clients and vendors at all levels of responsibility
• Demonstrated proficiency with Microsoft Office products (Excel, PowerPoint, Word, Outlook) with advanced ability to manipulate large spreadsheets, census data, benchmarking data, etc.
• Legal right to work in the United States

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.