Digital Sr Specialist -Marketplace E-commerce

Senior Specialist, Ecommerce Marketplace Overview

The Senior Specialist, Ecommerce Marketplace will play a key role in supporting both growth and operational excellence across the marketplace ecosystem. This role is responsible for identifying and acquiring high potential sellers, enabling a smooth onboarding experience, and driving ongoing operational success. The ideal candidate is comfortable managing both external seller relationships and internal cross functional workflows to help scale marketplace performance.

• Identify and generate potential marketplace seller leads across acquisition channels
• Maintain and prioritize an active pipeline of prospective sellers
• Screen potential sellers for business readiness, catalog fit, and operational capability
• Develop negotiation strategies to successfully convert qualified leads
• Guide sellers through onboarding, catalog setup, and marketplace back office tools
• Ensure product data and listings meet platform standards for accuracy and completeness
• Serve as a first point of contact for seller operational questions and issue resolution
• Monitor seller performance, compliance and operational health
• Analyze assortment, pricing and operational metrics to recommend improvements
• Partner with internal teams to address seller feedback, process gaps, and platform improvements
• Collaborate closely with global/remote marketplace operations teams to manage workflows efficiently
• Support documentation of best practices and contribute to continuous process improvement
• Drive seller growth post launch by optimizing assortment, performance and seasonal opportunities

• Bachelor’s Degree in a related field
• 3-5 years of experience in ecommerce, marketplace operations, business development, retail, or a related field
• Experience with marketplace platforms, seller onboarding, catalog management, or ecommerce operations (Mirakl or similar tools a plus)
• Strong analytical, problem solving, negotiation, and critical thinking skills
• Ability to work independently, meet deadlines, and manage multiple priorities in a fast paced environment
• Strong communication skills and ability to build productive relationships with sellers and cross functional partners
• Comfortable using data to monitor performance, identify issues, and drive improvements
• Self motivated, proactive, and passionate about ecommerce and marketplace growth

USD $57,000.00 - USD $95,000.00 /Yr.