Senior Sales Analytics Consultant

Department:

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

Love turning complex data into clear business opportunities? As a Senior Sales Analytics Consultant,you'llsupport Southwest Business byidentifyingrevenuedriving opportunities across more than 50,000 corporate Customers.

You'llserve as the Sales Team's expert in interpreting Customer travel, transaction, and engagement data, transforming insights into actionable recommendations for both internal partners and external clients. Blending technical skills with strong business acumen,you'lluncover companyspecific analytics and communicate them in a way that drives meaningful action. In this role,you'llguide key sales, analytics, and operational initiatives that strengthen Southwest's corporate partnerships and fuel growth.

Additional details:

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you wouldbe required to work from our Dallas, TX headquarters facility during business hours.

• U.S. citizenship or current authorization to work in the U.S.required and no current or future work authorization sponsorship available.

We'recommitted to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

• Deliver Customer insights and opportunities through internal and Customer data and Account Manager insights leveraged throughout the sales cycle to achieve revenue targets.
• Work seamlessly with Account Managers and the Customer Success Team to deliver and identify revenue opportunities through internal transactional data, third party data, account manager or Customer Success Team insights, cross-functional partners, or a variety of other sources in order to drive account strategies, tactics, contract proposals, and effective presentations
• Transform raw data into easily understandable, presentable and actionable findings to identify opportunities and ensure performance, sharing them with sales team partners, Customers, and all levels of management
• Use technical skills (SQL, Alteryx, Python, R, Tableau, Big Data Concepts) and business knowledge to provide answers to business requests and proactively identify new opportunities
• Provide the research and analysis of trends, and the development of new processes, tools, reports, and dashboards to support increased revenue from corporate accounts and greater efficiency within the sales cycle
• Investigate key business problems through quantitative analyses of data to discover patterns, identify trends, and uncover new predictive indicators
• Support strategic decision-making through data analysis and present to senior level management as well as the entire sales department
• Develop tailored reports in order to meet business requirements and provide financial analysis to support corporate sales operational and Customer activities
• Create and manage work plans to translate business data/reporting needs from concept to delivery
• Serve in the role of a mentor to develop analytical and consultative skills within and outside the team
• Engage in the development, improvement, and quality control of data sets through conversations with internal and external partners
• Partner cross-functionally with technology counterparts to understand Southwest business data structure and flow of data from DB into business/visualization tools then provide guidance and recommendations on best practices
• Utilize appropriate data management…