Director of Vendor Managment

We are a dynamic and growing workforce solutions partner specializing in task force assignments within the hospitality industry and beyond. We collaborate with hotels, resorts, and other businesses nationwide to deliver expert-level interim and long-term support.

We are seeking a full-time, remote Director of Vendor Services to oversee and optimize our vendor relationships and operations. This role will involve managing and evaluating vendor performance, negotiating contracts, developing vendor strategies, and ensuring seamless integration of vendor services. The Director will collaborate with internal teams to align vendor services with organizational goals, maintain high service quality, and ensure cost efficiency in all vendor-related processes.

The Director of Vendor Management is responsible for launching, implementing, and overseeing a comprehensive vendor management program for a new client partnership. This role will establish governance, processes, performance standards, and reporting structures to ensure vendor accountability, cost control, service quality, and operational efficiency.

This position serves as the primary strategic liaison between the client, vendors, and internal leadership, ensuring alignment with service level agreements (SLAs), compliance requirements, and performance expectations. The Director will build the program framework from the ground up and lead ongoing optimization efforts.

The first 3-6 months of this role will be based in Dallas before the position is fully remote.

• Lead the design and implementation of a structured Vendor Management Program (VMP) for a new client engagement
• Develop vendor onboarding standards, compliance requirements, and performance metrics
• Establish and manage Service Level Agreements (SLAs), KPIs, scorecards, and reporting dashboards
• Oversee vendor selection, evaluation, contracting support, and performance reviews
• Create governance frameworks including escalation protocols and risk mitigation procedures
• Partner with operations, finance, legal, and client stakeholders to ensure alignment
• Monitor vendor performance, cost controls, and service delivery quality
• Drive continuous improvement initiatives and process optimization
• Conduct regular business reviews with client leadership and vendor partners
• Ensure compliance with contractual, regulatory, and operational standards
• Manage vendor-related data tracking, analytics, and reporting
• Travel as required to client sites for implementation, audits, and relationship management

• Strong vendor management skills, including vendor evaluation, negotiation, and relationship building
• Proficiency in strategic planning and operational management
• Knowledge of supply chain and procurement processes within the hospitality industry
• Excellent communication, leadership, and organizational skills
• Ability to work independently in a remote setting, managing multiple priorities effectively
• Bachelor's degree in Business, Hospitality Management, or a related field
• Prior experience in a leadership role within hospitality or vendor management is preferred
• Proficiency in modern vendor management software and systems integration technology
• 3+ years of Hospitality experience
• Working in a remote setting
• 3+ years of work experience with Vendor Management

• Work with clients across the U.S.
• Grow your experience and professional network
• Join a supportive, fast-paced team

If you're ready to grow business, build relationships, and advance your career in hospitality, we want to hear from you!

I understand that Bridge Point may conduct background checks and/or obtain consumer and investigative reports in connection with my application or employment, as permitted by the Fair Credit Reporting Act (FCRA) and applicable state laws. These reports may include information about my criminal history, employment, education, driving record, and other job-related data. I authorize the Company and its agents to obtain and use such reports and understand that I will receive a separate FCRA disclosure and authorization form.

I also understand that employment may be contingent on passing a drug and/or alcohol test, and if applicable, I consent to the release of prior DOT-regulated drug and alcohol test results in accordance with 49 CFR Part 40.25. I release the Company and its agents from liability for the lawful use of this information and understand that this is not a contract of employment, and that if hired, my employment will be at-will unless otherwise stated in writing.